01 Privacy Policy
TDA Web Solutions (“TDA”, “we”, “us” or “our”) is a web design business based in Perth, Western Australia. This policy explains how we collect, use, store and protect your personal information when you visit tdawebsolutions.au or get in touch with us. We aim to handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What information we collect
We only collect information we genuinely need. This includes:
- Information you give us — when you complete our contact form or contact us by phone, email or social media, we may collect your name, email address, phone number, business name and the details of your enquiry.
- Technical & usage information — when you browse the site, our analytics and advertising tools may automatically collect information such as your IP address, device and browser type, the pages you view, and how you arrived at the site. This is collected through cookies and similar technologies (see below).
How and why we use it
We use your information to:
- Respond to your enquiry and prepare your free, no-obligation demo website;
- Provide, quote for and deliver our web design and related services;
- Communicate with you about your project or request;
- Operate, maintain and improve our website; and
- Measure the performance of our online advertising.
We only use your personal information for the purpose you provided it, for related purposes you would reasonably expect, or where you have consented or the law permits.
Cookies, analytics & advertising
This website uses Google advertising and measurement tools (Google Ads tags, including conversion tracking and remarketing). These tools set cookies and may collect information such as your IP address and browsing activity in order to measure the effectiveness of our advertising and to show relevant ads to people who have visited our site. This information is handled in accordance with Google’s Privacy Policy.
You can control or opt out of personalised advertising through your Google Ad Settings, and you can block or delete cookies through your browser settings. Disabling cookies will not stop you from using the site.
Our contact form
When you submit our contact form, the submission is processed by Web3Forms, a third-party form service, which forwards your message to us by email. Web3Forms handles that data in accordance with its own privacy policy. We then store your enquiry in our email and business records so we can respond and follow up.
Who we share your information with
We never sell your personal information. We only disclose it to:
- Trusted service providers who help us operate — for example our form provider (Web3Forms), our website host (Hostinger), and Google for advertising measurement;
- Professional advisers, where reasonably necessary; and
- Government or law-enforcement bodies where we are required or authorised by law.
Storage, security & overseas handling
We take reasonable steps to protect your information from misuse, loss and unauthorised access, including using reputable providers and secure accounts. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Some of our service providers (such as Google, Web3Forms and our host) may store or process data on servers located outside Australia. By using the site or contacting us, you consent to your information being handled in this way.
How long we keep it
We keep your personal information only for as long as we need it for the purpose it was collected, to meet our legal and tax obligations, or to resolve disputes. When it’s no longer needed, we take reasonable steps to delete or de-identify it.
Accessing or correcting your information
You can ask us to access the personal information we hold about you, or to correct it if it’s inaccurate. Just contact us using the details at the end of this page and we’ll respond within a reasonable time (usually within 30 days). There is normally no charge for a simple request.
Making a complaint
If you have a privacy concern, please contact us first so we can try to put it right. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Children
Our website and services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The current version always applies, and the “last updated” date at the top of this page shows when it last changed.
02 Website Terms of Use
These terms apply to your use of the tdawebsolutions.au website. By browsing or using the site, you agree to them. If you don’t agree, please don’t use the site.
About this site and our services
This website provides general information about TDA Web Solutions and the web design services we offer. Nothing on this site is a binding offer or contract. Our free demo is offered at our discretion with no obligation on either side — any actual project, including its scope, price and timing, is agreed separately in writing (for example, in a quote or service agreement) before work begins.
Intellectual property
Unless stated otherwise, all content on this site — including the design, layout, code, text, graphics and the TDA name and logo — is owned by or licensed to TDA Web Solutions and is protected by copyright and other laws. You may view and print pages for your own reference, but you must not copy, reproduce, republish or reuse any part of the site for commercial purposes without our written permission.
Acceptable use
You agree not to misuse the site. In particular, you must not attempt to gain unauthorised access to it, interfere with its operation, introduce malicious code, or scrape or harvest data from it without permission.
Changes
We may update these terms from time to time. The version published on this page at the time you use the site is the version that applies.
03 Disclaimer
The information on this website is general in nature and is provided in good faith for information purposes only.
It is not professional, legal or financial advice, and you should not rely on it as such. While we take care to keep information accurate and up to date, we make no guarantees that it is complete, current or error-free.
Any examples, demos or sample designs shown on this site (including illustrative “before and after” concepts) are for demonstration only and do not represent real clients unless clearly stated. Results from a website — such as enquiries, search rankings or sales — depend on many factors outside our control, so we cannot and do not guarantee any specific outcome. Pricing and offers shown may change at any time.
To the extent permitted by law, TDA Web Solutions accepts no liability for any loss or damage arising from reliance on information on this site. Again, this does not limit any rights you have under the Australian Consumer Law.
04 Contact us
For any privacy request, or a question about these terms, get in touch: